Privatone

Developing the mobile app.

Headsets

Our team has started work on developing the mobile app (native, for both Android and iOS) that will accompany the Model H1 to provide a user-friendly interface to control the many features and settings available on the product.

Below is a list of our noted SMART objectives for this development project:

1. Development & Launch Objective

Specific: Develop and launch a fully functional mobile app for iOS and Android that connects via Bluetooth to noise-canceling conferencing headphones and controls all core features (ANC, EQ, sidebar communication, voice ID).

Measurable:

  • Complete 100% of core features as defined in PRD
  • Pass all QA testing with <1% crash rate
  • Achieve app store approval on first submission

Achievable: Based on team expertise and allocated resources
Relevant: Directly supports product launch and user needs
Time-bound: Launch within 6 months from project kickoff


2. User Adoption Objective

Specific: Achieve strong user adoption and engagement with the mobile app among target customers.

Measurable:

  • 10,000 app downloads within first 3 months post-launch
  • 70% of users complete onboarding process
  • 60% monthly active user retention rate
  • Average 4.2+ star rating on app stores

Achievable: Based on market research and marketing support
Relevant: Critical for product success and ROI
Time-bound: Achieve within 6 months of launch


3. Technical Performance Objective

Specific: Deliver a high-performance app with reliable Bluetooth connectivity and responsive controls.

Measurable:

  • 95%+ successful Bluetooth connection rate on first attempt
  • <200ms latency for all control commands (ANC, EQ, etc.)
  • App startup time <3 seconds
  • <1% crash rate in production
  • Support 99% of target devices (latest 2 OS versions)

Achievable: With proper testing and optimization
Relevant: Essential for user experience and satisfaction
Time-bound: Meet all metrics by launch date and maintain through first year


4. Feature Utilization Objective

Specific: Ensure users actively engage with advanced features beyond basic connectivity.

Measurable:

  • 80% of users use ANC controls within first week
  • 60% of users customize EQ settings within first month
  • 40% of users try private sidebar communication feature
  • 50% of users set up voice ID profiles
  • Average 3+ features used per session

Achievable: With intuitive UX design and user education
Relevant: Demonstrates value proposition and feature differentiation
Time-bound: Achieve within 3 months of user onboarding


5. Business Impact Objective

Specific: Generate measurable business value through increased customer satisfaction and potential revenue opportunities.

Measurable:

  • Increase overall headset customer satisfaction score by 15%
  • 25% of app users recommend the headset to others (NPS improvement)
  • Reduce customer support tickets related to headset configuration by 30%
  • Identify 2+ opportunities for premium app features or services

Achievable: Based on improved user experience and reduced friction
Relevant: Supports broader business goals and customer retention
Time-bound: Measure impact within 12 months of launch


6. Quality & Reliability Objective

Specific: Maintain high app quality and reliability standards throughout the product lifecycle.

Measurable:

  • Achieve 99.5% app uptime
  • Resolve 95% of critical bugs within 24 hours
  • Release monthly updates with <5 reported issues per release
  • Maintain security compliance with zero data breaches
  • Complete penetration testing with no high-severity vulnerabilities

Achievable: With proper DevOps processes and monitoring
Relevant: Critical for user trust and brand reputation
Time-bound: Ongoing metrics measured monthly, with annual security audits


Success Tracking Plan

  • Weekly: Technical performance metrics, crash rates, connection success
  • Monthly: User engagement, feature adoption, app store ratings
  • Quarterly: Business impact metrics, customer satisfaction surveys
  • Annually: Comprehensive review and objective updates for next phase

These SMART objectives provide clear, measurable targets that align with both technical requirements and business goals while being realistic and time-bound for effective project management.