Developing the mobile app.
Our team has started work on developing the mobile app (native, for both Android and iOS) that will accompany the Model H1 to provide a user-friendly interface to control the many features and settings available on the product.
Below is a list of our noted SMART objectives for this development project:
1. Development & Launch Objective
Specific: Develop and launch a fully functional mobile app for iOS and Android that connects via Bluetooth to noise-canceling conferencing headphones and controls all core features (ANC, EQ, sidebar communication, voice ID).
Measurable:
- Complete 100% of core features as defined in PRD
- Pass all QA testing with <1% crash rate
- Achieve app store approval on first submission
Achievable: Based on team expertise and allocated resources
Relevant: Directly supports product launch and user needs
Time-bound: Launch within 6 months from project kickoff
2. User Adoption Objective
Specific: Achieve strong user adoption and engagement with the mobile app among target customers.
Measurable:
- 10,000 app downloads within first 3 months post-launch
- 70% of users complete onboarding process
- 60% monthly active user retention rate
- Average 4.2+ star rating on app stores
Achievable: Based on market research and marketing support
Relevant: Critical for product success and ROI
Time-bound: Achieve within 6 months of launch
3. Technical Performance Objective
Specific: Deliver a high-performance app with reliable Bluetooth connectivity and responsive controls.
Measurable:
- 95%+ successful Bluetooth connection rate on first attempt
- <200ms latency for all control commands (ANC, EQ, etc.)
- App startup time <3 seconds
- <1% crash rate in production
- Support 99% of target devices (latest 2 OS versions)
Achievable: With proper testing and optimization
Relevant: Essential for user experience and satisfaction
Time-bound: Meet all metrics by launch date and maintain through first year
4. Feature Utilization Objective
Specific: Ensure users actively engage with advanced features beyond basic connectivity.
Measurable:
- 80% of users use ANC controls within first week
- 60% of users customize EQ settings within first month
- 40% of users try private sidebar communication feature
- 50% of users set up voice ID profiles
- Average 3+ features used per session
Achievable: With intuitive UX design and user education
Relevant: Demonstrates value proposition and feature differentiation
Time-bound: Achieve within 3 months of user onboarding
5. Business Impact Objective
Specific: Generate measurable business value through increased customer satisfaction and potential revenue opportunities.
Measurable:
- Increase overall headset customer satisfaction score by 15%
- 25% of app users recommend the headset to others (NPS improvement)
- Reduce customer support tickets related to headset configuration by 30%
- Identify 2+ opportunities for premium app features or services
Achievable: Based on improved user experience and reduced friction
Relevant: Supports broader business goals and customer retention
Time-bound: Measure impact within 12 months of launch
6. Quality & Reliability Objective
Specific: Maintain high app quality and reliability standards throughout the product lifecycle.
Measurable:
- Achieve 99.5% app uptime
- Resolve 95% of critical bugs within 24 hours
- Release monthly updates with <5 reported issues per release
- Maintain security compliance with zero data breaches
- Complete penetration testing with no high-severity vulnerabilities
Achievable: With proper DevOps processes and monitoring
Relevant: Critical for user trust and brand reputation
Time-bound: Ongoing metrics measured monthly, with annual security audits
Success Tracking Plan
- Weekly: Technical performance metrics, crash rates, connection success
- Monthly: User engagement, feature adoption, app store ratings
- Quarterly: Business impact metrics, customer satisfaction surveys
- Annually: Comprehensive review and objective updates for next phase
These SMART objectives provide clear, measurable targets that align with both technical requirements and business goals while being realistic and time-bound for effective project management.